Evergreen Business Value-based Methodology
Evergreen provides clients unique value and experience through our Business Value-based Consulting Methodology. Evergreen consultants leverage this proven methodology, and their superior project management expertise, to ensure a consistent focus on solving business problems and delivering business value.
Each assignment follows Evergreen's unique 'Quick Time to Value' process, whereby the most comprehensive work products are delivered in the shortest possible timeframe. Evergreen leverages its proprietary 'green prints' process that leverages tools and templates developed over years of experience to move the project quickly through the following phases:
Assessment and Analysis Phase assessing
- Current state of business alignment
- Organizational readiness
- Policy and process compliance
- Technology and governance standards
Goal and Target Setting Phase developing
- Creation of statement of work
- Definition of future policy and process framework
- Develop technology requirements and governance standards
Solution Design Phase that
- Establishes metrics and key performance indicators
- Designs adoption strategies
- Formulates policy and process regime
- Establishes governance oversight
Solution Build and Implementation Phase which will
- Complete knowledge transfer
- Enable organizational transition
- Implementat policy and process regimens
- Launch governance structure
- Integrate and deploy technology
Business Adoption Phase in which Evergreen leaves the client with actionable plans for an
- Execution and adoption strategy
- A marketing and communications strategy that is measureable using easily tracked metrics
Business Value Audit/Continuous Improvement Plan that enable the client, on an ongoing basis to
- Perform business value audits
- Assess organziational change and lessons learned
- Refine governance structure
Evergreen uses a variety of tools (workshops, questionnaires, templates) benchmarks (ITIL® best practices, CM2, CobiT) and documentation to not only achieve the objectives of the assignment, but also to internalize the project into the ongoing structure of the IT organization and ensure adoption of the new process or project, with a guaranteed 'flow' for new processes across IT 'silos'.
Early establishment of business (as well as IT infrastructure) goals is also developed in order to make sure that the finished product aligns the IT by-products with overall business objectives.
Our Vision Makes the Difference
Evergreen Systems brings a simple, logical vision that transforms IT operations to a much higher level of effectiveness through ITIL, ITSM and ITAM assessments and roadmaps. We offer our clients a rapid approach that takes them from 'What to do' all the way through to 'How to do it', in an abbreviated timeframe, and always with a business-oriented approach, mindful of ROI (return on investments).
Our statements of work are truly business statements of work, not merely technical or process-driven documents. We specifically define the expected business outcomes in five categories that include strategic, financial, quality of service, agility and risk reduction. We never forget that our objective is to help our clients solve business problems and toward that end we always prioritize:
- Business Alignment (for key roles and business objectives)
- Organization Structure and Roles
- Industry Governance and Standards
- Internal Policies and Procedures
- Technology
We bring a proven background in project management, coupled with the strength of an independent consulting firm with depth and practical experience with ITAM and ITSM processes and automation.
Evergreen Project Management
Evergreen’s capabilities have grown through ten years worth of engagements at large, complex organizations, where we have consistently delivered successful ITAM and ITSM solutions. Our project managers understand the goal of achieving the simple vision described above as well as the need to manage to time and budget constraints. Utilizing ITIL best practices, Evergreen consultants are adept in guiding our clients through complicated, high-risk initiatives and ensuring successful outcomes.